Refund & Cancellation Policy
Your satisfaction is our priority
14-Day Money-Back Guarantee
If you're not completely satisfied with HighestYou within the first 14 days of your subscription, we'll give you a full refund — no questions asked.
Refund Policy
14-Day Guarantee
We offer a full refund within 14 days of your initial subscription purchase. This applies to:
- First-time HighestYou members
- Both monthly and annual subscriptions
- All add-on purchases made within the first 14 days
How to Request a Refund
Email us at: support@highestyou.com
Include your account email and reason for the refund (optional but helpful). We'll process your request within 3-5 business days.
After 14 Days
After the 14-day guarantee period:
- No refunds will be issued for monthly subscriptions
- Annual subscriptions may receive a prorated refund in exceptional circumstances
- Add-on purchases are non-refundable
Cancellation Policy
How to Cancel
You can cancel your subscription at any time through:
- Your Account Settings page
- Emailing support@highestyou.com
What Happens When You Cancel
Access Until End of Billing Period
When you cancel, you'll retain full access to your subscription until the end of your current billing period. Your subscription simply won't renew.
- Your account remains active until the billing period ends
- Journal entries and progress are saved for 90 days after cancellation
- You can resubscribe at any time to regain access
- Members retain access to any downloaded content
Special Circumstances
We understand that life happens. In cases of:
- Serious illness or medical emergency
- Financial hardship
- Technical issues preventing access
Please contact us at support@highestyou.com. We'll work with you to find a fair solution.
Questions?
If you have any questions about our refund or cancellation policies, please don't hesitate to reach out to our support team. We're here to help!